Is this Ashley Oaks hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Ashley Oaks hotel?

Check-in time for Ashley Oaks hotel starts counting from 4:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Ashley Oaks hotel have a swimming pool?

Yes, this Ashley Oaks hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ashley Oaks hotel?

Best-rates for the Ashley Oaks hotel starts from $120 per night with includes Breakfast, Kitchen, Parking, Wheelchair Accessible, Guest Services, Entertainment, Air Conditioner, Child Friendly, Laundry, Accessibility, Business Services, Fireplace/Heating, Toiletries, Bedding/Linens, Wellness Facilities, Internet, Pool, TV, Balcony/Terrace, Security/Safety with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Ashley Oaks hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ashley Oaks hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ashley Oaks hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ashley Oaks hotel?

Based on the information reported by the owner or manager, the Ashley Oaks hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ashley Oaks hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SpringHill Suites by Marriott Knoxville at Turkey Creek | Hotel in Knoxville

8.8 (775 Reviews) | 1 Bathroom

Ashley Oaks Hotel | SpringHill Suites by Marriott Knoxville at Turkey Creek

Hotel in Ashley Oaks, Knoxville

Hotel in Knoxville with a 24-hour fitness center and an indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and dry cleaning are onsite.
Housekeeping is available on request.
SpringHill Suites by Marriott Knoxville at Turkey Creek offers 103 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 43-inch Smart televisions come with premium cable channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Hair dryer

Bathtub or shower

Towels

Soap

Shampoo

Bathroom (partially open)

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Free cribs/infant beds

Premium bedding

Bed sheets

Heating

Free newspapers (weekdays)

Desk

Iron/ironing board

Water-efficient showers only

Local maps

Guidebooks/recommendations

Energy-saving switches

LED light bulbs

Free local calls

Separate sitting area

Breakfast

Coffee/tea in common area(s)

Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Refrigerator

Coffee/tea maker

Microwave

Parking

Wheelchair-accessible parking available

Free self parking on site

Accessibility

Wheelchair-accessible registration desk

Well-lit path to entrance

4 on-site accessible parking spaces

Transfer shower

Low-height view port in door

Elevator

Wheelchair-accessible path of travel

Stair-free path to entrance

Visual fire alarm

Grab bar near toilet

Height-adjustable showerhead

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Lever door handles

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible pool

Wheelchair-accessible fitness center

Activities

Mountain biking

Hiking/biking trails

Indoor pool

24-hour fitness center

Entertainment

Cable channels

43-inch Smart TV

Netflix

Premium channels

General

Meeting room

24-hour business center

Conference space (432 square feet)

Grocery/convenience store

Front-desk safe

Elevator

English

Spanish

No plastic coffee stirrers

Double-glazed windows

No plastic drinking straws

Smoke-free property

At least 80% lighting from LEDs

Biodegradable coffee stirrers

Guest Services

Grocery/convenience store

Free cribs/infant beds

Indoor pool

Microwave

Laundry facilities

Refrigerator

Daily housekeeping

Change of bedsheets (on request)

Tour/ticket assistance

24-hour front desk

Laundry facilities

Dry cleaning service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Outdoors

Outdoor furniture

Policies

Check-in

Check-in start time: 4 pm; check-in end time: midnight early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11 am contactless check-out available express check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy

Pets not allowed (service animals welcome)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Ira

Jan 13, 2026 09:51:00 PM

Review Score: 10

Summary: Very nice hotel, with friendly staff. The breakfast was not anything to boast about, just the norm you find at any hotel. But everything was very satisfactory.

See All Reviews

Room Arrangement

Room Info	Facilities
Suite, 2 Double Beds Room Size: 419 square feet m² 2 Double Beds	General Number of living rooms 0, Ping - 12.06, Square feet - 419, Bathroom grab bars, Wardrobe or closet, Square meters - 39, Sofa bed, Height-adjusted amenities, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds (Mobility/Hearing Accessible, Tub) Room Size: 427 square feet m² 2 Double Beds	General Square meters - 40, Doorbell/telephone notification, Square feet - 427, Wardrobe or closet, Ping - 12, Sofa bed, Grab bar - in bathtub, Extra bed count 1, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Suite, 2 Double Beds (Hearing Accessible) Room Size: 427 square feet m² 2 Double Beds	General Square meters - 40, Doorbell/telephone notification, Square feet - 427, Wardrobe or closet, Ping - 12, Sofa bed, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr) Room Size: 427 square feet m² 2 Double Beds	General Square meters - 40, Doorbell/telephone notification, Square feet - 427, Ping - 12, Sofa bed, Extra bed count 1, Roll-in shower, Bed count minimum 2, Accessible bathtub, Portable bathtub seat, Bed count maximum 2
Suite, 1 King Bed with Sofa bed Room Size: 381 square feet m² 2 King Bed and Double Sofa Bed	General Number of living rooms 0, Square feet - 381, Bathroom grab bars, Ping - 11, Wardrobe or closet, Sofa bed, Square meters - 35, Height-adjusted amenities, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub) Room Size: 391 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 391, Doorbell/telephone notification, Ping - 11, Sofa bed, Grab bar - in bathtub, Square meters - 36, Extra bed count 1, Bed count minimum 2, Accessible bathtub, Bed count maximum 2
Suite, 1 King Bed with Sofa bed (Hearing Accessible) Room Size: 391 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 391, Doorbell/telephone notification, Ping - 11, Wardrobe or closet, Sofa bed, Square meters - 36, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr) Room Size: 381 square feet m² 2 King Bed and Double Sofa Bed	General Doorbell/telephone notification, Square feet - 381, Ping - 11, Sofa bed, Square meters - 35, Extra bed count 1, Roll-in shower, Bed count minimum 2, Accessible bathtub, Portable bathtub seat, Bed count maximum 2