Is this West Springfield hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the West Springfield hotel have a swimming pool?

Yes, this West Springfield hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West Springfield hotel?

Best-rates for the West Springfield hotel starts from $96 per night with includes Air Conditioner, Designated Smoking Area, Wheelchair Accessible, Barbecue/Outdoor Cooking, Parking, TV, Balcony/Terrace, Wellness Facilities, Hot Tub, Internet, Laundry, Pool, Accessibility, Bedding/Linens, Guest Services, Entertainment, Business Services, Toiletries, Child Friendly, Kitchen with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West Springfield hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West Springfield hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West Springfield hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West Springfield hotel?

Based on the information reported by the owner or manager, the West Springfield hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West Springfield hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Candlewood Suites West Springfield by IHG | Hotel in West Springfield

8.4 (801 Reviews) | 1 Bathroom

West Springfield Hotel | Candlewood Suites West Springfield by IHG

Hotel in West Springfield

Hotel in West Springfield with a 24-hour fitness center and a 24-hour business center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite.
Weekly housekeeping is available.
Candlewood Suites West Springfield by IHG offers 71 air-conditioned accommodations with DVD players and coffee/tea makers. 42-inch LED televisions come with premium cable channels and pay movies. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Toiletries

Guest Services

Entertainment

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Private bathroom

Free toiletries

Toothbrush and toothpaste (on request)

Towels

Hair dryer

Bedroom

Air conditioning

Bed sheets

Blackout drapes/curtains

Connecting rooms available

Soundproofing

Free local calls

Iron/ironing board

Phone

Desk

Breakfast

1 coffee shop/cafe

Coffee/tea in common area(s)

Refrigerator

Paper towels

Ice maker

Dishwasher

Coffee/tea maker

Stovetop

Microwave

Kitchen

Freezer

Cookware/dishes/utensils

Parking

Free self parking on site

Free RV/bus/truck parking on site

Accessibility

Wheelchair-accessible path to elevator

Well-lit path to entrance

Elevator

Wheelchair-accessible registration desk

Stair-free path to entrance

Visual alarms in hallways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Braille signage

Wheelchair-accessible fitness center

Assistive listening devices available

Wheelchair accessible (may have limitations)

Activities

Theme parks

Hot tub

24-hour fitness center

Indoor pool

Entertainment

DVD player

Pay movies

Cable channels

42-inch LED TV

Premium channels

General

24-hour business center

Computer station

Vending machine

Elevator

Free newspapers in lobby

Front-desk safe

Grocery/convenience store

Lockers available

English

Spanish

TV in lobby

Shared microwave

Designated smoking areas

Guest Services

Laundry facilities

DVD player

Refrigerator

Snack bar/deli

Soundproofed rooms

Indoor pool

Grocery/convenience store

Kitchen

Microwave

Laundry facilities

Dry cleaning service

Concierge services

Tour/ticket assistance

Multilingual staff

24-hour front desk

Housekeeping (weekly)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Outdoors

Outdoor furniture

Picnic area

BBQ grill(s)

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out

Check-out before 11 am contactless check-out available

Child Policy

Children are welcome.

Payment Policy

Pet fee: usd 25 per pet (varies based on length of stay) service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 60 lbs per pet) pets allowed for an extra charge of usd 25 per pet (varies based on length of stay) restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0000503250 this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

Frederick

Dec 13, 2025 12:27:40 PM

Review Score: 10

Summary: Best front desk staff ever!

See All Reviews

Room Arrangement

Room Info	Facilities
Studio Suite, 2 Double Beds Room Size: m² 2 Double Beds	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, No cribs (infant beds), Pets not allowed, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Shower only, Lever door handles, Pets not allowed, Wheelchair accessible, Portable bathtub seat, No rollaway/extra beds, Bathroom grab bars, No cribs (infant beds), Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Studio Suite Room Size: m² 1 Double Bed 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, No cribs (infant beds), Room and bed type depend on availability check-in, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Shower/tub combination, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 Queen Bed Room Size: m² 1 Queen Bed	General Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Shower/tub combination, No cribs (infant beds), Pets not allowed, Bed count minimum 1, Bed count maximum 1
Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility) Room Size: m² 1 Queen Bed	General Number of living rooms 0, Number of bedrooms - 0, Visual fire alarm, Doorbell/telephone notification, Raised toilet seat, Shower only, Lever door handles, Pets not allowed, Wheelchair accessible, Accessible bathtub, No rollaway/extra beds, Bathroom grab bars, No cribs (infant beds), Telephone accessibility kit, Height-adjusted amenities, Bed count minimum 1, Roll-in shower, Bed count maximum 1